Healthy at Home

Your health and safety remain our highest priority and we are committed to taking care of you, our members. We also support the “Stay home, save lives” guidance promoted by state and national officials. Even though you are staying home during the coronavirus pandemic, you can stay healthy, too. Here are information and resources you can use during this time. 

Download a PDF of this information in the language you prefer: English | Spanish | Chinese | Vietnamese | Russian

Testing: Fully covered

If you have symptoms of COVID-19 and your doctor recommends you get tested, you will not be charged for any of the services involved in testing. This includes:

  • The cost of the visit.
  • Associated lab tests.
  • Radiology services.
  • Emergency department, urgent care and clinic costs when the purpose of your visit is to be screened and/or tested for COVID-19. 

Prescriptions: Get a longer supply

If you currently pick up your prescription drugs every 30 days, consider switching to a 90-day supply. You will not have to go the pharmacy as much, and you will have reduced copays. CareOregon Advantage also offers a mail-order delivery option for drugs covered under Part D. See your mail-order pharmacy options at careoregonadvantage.org/member-resources/find-a-pharmacy

Gym: Stay active, even at home

As a CareOregon Advantage member, you have access to Silver&Fit gyms, but they also offer many ways to stay fit while you’re at home. Try these to keep you moving:

  • Silver&Fit Signature Series exercise videos are available at no cost on the Silver&Fit website.
  • Silver&Fit is also offering live exercise classes via Facebook. Learn more and see the videos here. Classes are Monday through Friday at 10 a.m. each day.
  • Get a wearable tracker for home workouts. You can have a Fitbit or Garmin device shipped to you at no charge. Or, you can use a $50 credit to purchase a different device.
  • A mobile app that includes on-demand exercise videos.
  • Home fitness kits shipped to you at no charge. Choose from a selection of 35 kits.
  • Healthy aging coaching: sign up for a one-on-one coaching session over the phone with a trained health coach.

    Visit silverandfit.com or call 877-427-4788 (between 5 a.m. to 6 p.m.) for details! 

Talk to a nurse: We’re here for you!

It’s easy to feel lonely during this time. Don’t forget — you have access to many people who are just a phone call away:

  • 24/7 nurse advice line: 866-209-0905.
  • CareOregon Advantage Customer Service, 8 a.m. to 8 p.m. daily: 888-712-3258.
  • Talk to a Health Care Coordinator at CareOregon who can help you deal with issues related to your health, work with your doctors and help you navigate the health system when you feel confused or overwhelmed. Call Customer Service for more information: 888-712-3258.

OTC card: Get items delivered

In addition to normal retail locations, your OTC debit card can be used to have medications, health and wellness products, first-aid supplies and other qualifying items delivered to your home at no additional cost. These products may help protect you and slow the spread of the coronavirus. Orders are processed within 24-48 hours and shipments are generally delivered within three to seven business days.

There are two convenient ways to buy OTC products:

  • Online at nationsotc.com
  • Phone at 833-SHOP-OTC (833-746-7682) or TTY 711 


Here’s a list of some common items that NationsOTC will ship directly to your home.

  • Cold, flu and allergy
    • Acetaminophen sinus congestion caplets
    • Airborne chewables
    • Cough drops
    • Day and night cold and flu caplets
    • Green tea flu and cold
    • Guaifenesin cough expectorant
    • Loratadine allergy tablets
    • Mucus relief DM tablets
    • Mucus relief tablets
    • Nasal decongestion PE tablets
    • Nighttime cold and flu (liquid, softgels)
    • Tussin syrup
    • Tylenol sinus congestion caplets
    • Vapor rub
  • Dental and denture care
    • Fixodent cream
    • Colgate toothbrushes
    • Colgate toothpaste
  • Diabetes care
    • Alcohol pads
    • Glucose tablets
  • Digestive health
    • Antacid chewables
    • Effervescent tablets
    • Famotidine acid reducer
    • Loperamide anti-diarrheal caplets
    • Omeprazole acid reducer tablets
    • Stomach relief tablets
  • First aid and medical supplies
    • Alcohol swabs
    • Antiseptic skin cleanser
    • Disposable gloves
    • First aid kits
    • Hydrogen peroxide
    • Petroleum jelly
  • Home diagnostic and patient aids
    • Thermometer, fever strip
    • Thermometer, 60-second
  • Incontinence supplies
    • Bladder control shaped pads
    • Disposable underwear
    • Flushable wipes
  • Pain relief
    • Acetaminophen extra strength tablets
    • Aspirin chewables
    • Ibuprofen tablets
    • Naproxen sodium caplets

Click here to learn about your physical, dental and mental health benefits during the COVID-19 pandemic.